Returns & Exchanges
We want you to love your home textiles as much as we do, which is why we offer a 30-day return policy on all unwashed and unused items. If your wool products aren't the perfect fit for your home, we will provide a full refund or exchange.
Initiate Your Return
Visit our online portal with your order number and email address to select the items you wish to return.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are securely protected.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing